The causal relationships between performance drivers and outcomes: Reinforcing balanced scorecards’ implementation through system dynamics models[J] Federico Barnabè,Cristiano B Journal of Accounting & Organizational Change 2012 (4) Linking Top Management Support and IT Infrastructure with Organizational Performance: Mediating Role of Knowledge Application[J] Abdul Haque,Shamyla A Canadian Social Science 2012 (1) Service orientation and performance: an organizational perspective[J] Richard S Lytle,John E T Journal of Services Marketing 2006 (2) A descriptive analysis on the implementation of Balanced Scorecards in German-speaking countries[J] Gerhard Speckbacher,Juergen Bischof,Thomas P Management Accounting Research 2003 (4) 搜索原文,复制粘贴